Commercial Excellence Consortium
All roundtables
84 min Chatham House Rule

AI's Impact on Marketing

Where AI is actually landing in marketing and commercial — and why the pilots that stick all start by removing a pain the user already hates, not by mandating a tool. Governance that locks tools down breeds shadow AI; the real frontier is becoming the brand AI engines recommend.

In the room

Host
Jesse Hopps
Room
Moderated by John Follett. Participants from AstraZeneca, Chemours, Johnson & Johnson, Medtronic, Stäubli Group, TD Synnex, TVH Parts, and more

What came out of the session

Where AI is actually landing in marketing and commercial — and why the pilots that stick all start by removing a pain the user already hates, not by mandating a tool. Governance that locks tools down breeds shadow AI; the real frontier is becoming the brand AI engines recommend.

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